Shipping & Delivery Policy
Effective Date: [Add Date]
Company Name: Metromandi Enterprises
Website: https://metromandienterprises.com/
Metromandi Enterprises is committed to delivering your orders in a timely and reliable manner. This Shipping & Delivery Policy outlines the shipping process, timelines, and related terms.
1. Order Processing
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Orders are processed within 1–3 business days after successful payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an order confirmation once your order is placed successfully.
2. Shipping Coverage
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We currently ship orders within India.
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Delivery locations are subject to serviceability by our courier partners.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Any additional charges such as taxes or duties will be borne by the customer, if applicable.
4. Delivery Timeline
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Estimated delivery time is 3–7 business days after order dispatch.
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Delivery timelines may vary depending on location, courier partner, and unforeseen circumstances.
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Metromandi Enterprises is not responsible for delays caused by courier companies, weather conditions, or force majeure events.
5. Courier Partners
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Orders are shipped through reliable third-party courier and logistics partners.
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Tracking details will be shared once the order is dispatched, where applicable.
6. Delivery Issues
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If delivery fails due to incorrect address, customer unavailability, or refusal to accept delivery, re-shipping charges may apply.
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Metromandi Enterprises is not responsible for lost or delayed shipments due to incorrect customer information.
7. Damaged or Missing Items
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If you receive a damaged package or missing item, please notify us within 24–48 hours of delivery with supporting photos.
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Claims raised after this period may not be accepted.
8. Force Majeure
We shall not be liable for any delay or failure in delivery due to circumstances beyond our control, including natural disasters, strikes, lockdowns, or government restrictions.
9. Changes to This Policy
Metromandi Enterprises reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on this page.
10. Contact Us
For any shipping or delivery-related queries, please contact us:
Email: [Add Email]
Phone: [Add Phone Number]
Address: [Add Business Address]
