Privacy Policy

Effective Date:
Company:
Website:

At Metromandi Enterprises, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Collected securely by our payment partner Razorpay (we do not store card, UPI, or bank details on our servers).
Technical Information: IP address, browser type, device information, and cookies to enhance your browsing experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate order updates, offers, or service-related information.
Improve our website, products, and services.
Comply with legal and regulatory requirements.

3. Payment Security

Payments on our website are processed securely through Razorpay.
Razorpay may collect information such as card details, UPI, and bank account information to complete the transaction.
All transactions are encrypted and compliant with PCI-DSS standards.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Service Providers: Logistics/courier companies for order delivery.
Payment Partners: Razorpay for secure payment processing.
Legal Authorities: When required by law.

5. Cookies

Our website uses cookies to personalize your experience and analyze site performance. You can disable cookies through your browser settings, but some features may not function properly.

6. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.